PRACTICE MERGER - THE PARKS MEDICAL PRACTICE AND ROYTON AND CROMPTON FAMILY PRACTICE
In preparation for the two practices to merger together there are necessary changes to make to some of our services, therefore, from the 24th August 2020 Patients will be unable to order prescriptions by telephone, please register to use our on-line services, speak to you nominated Pharmacy who will be able to order on your behalf or download the NHS app on your phone. We apologise for any inconvenience. If you wish to register for on-lines services please speak to one of our receptionists.
PLEASE NOTE YOUR REGISTRATION TO GENERAL PRACTICE SERVICE WILL BE UNAFFECTED WITH THE MERGER AND YOU WILL STILL BE ABLE TO SEE CLINICIANS FROM BOTH PRACTICES AT ROYTON HEALTH & WELLBEING CENTRE.
PATIENTS ATTENDING FOR APPOINTMENTS AT THE PRACTICE
We are still operating a telephone triage appointment system only and patients should only attend the surgery if they have a pre-arranged appointment. Where patients have been advised to attend the surgery they should follow infection control guidance, use hand sanitiser provided and adhere to social distancing to minimise the risk of Covid-19.
PLEASE WEAR A FACE COVERING IF YOU HAVE TO VISIT THE PRACTICE
Unless advised otherwise by a GP or Clinician, patients who have been asked to attend a Face to Face appointment should bring their own face covering; this can be a face mask or a scarf. It should be applied before entering the building and worn at all times while in the building and only removed if told to do so by a GP or another Clinician during your consultation.
Please do not attend your appointment if you are unwell or you or any member of your household are suffering from symptoms associated with Covid-19, you should contact the surgery by telephone to re-arrange your appointment.
If you need to order your prescription where possible please order on-line, if you do not have on-line access you can contact the surgery to register for this. You can also ask your nominated pharmacy to order your prescription on your behalf. Otherwise contact the surgery by telephone, wherever possible do not visit the surgery.
FACE MASK EXEMPTIONS
As you are aware there is now an obligation for people using public transport, whilst in shops and workers in certain public sectors to wear a face mask. The requirement to wear a mask is for you protection and also to protect other individuals. If you are unable to wear a mask/face covering then please visit the Government website - Government Website/Coronavirus for advice. PLEASE NOTE YOUR GP PRACTICE WILL NOT BE ABLE TO SUPPLY EXEMPTION LETTERS.
PLEASE NOTE: The surgery will be closed for staff training on Wednesday 15th July from 1pm and will reopen on Thursday 16th July 2020. During this time if you require any urgent medical advice please contact NHS 111.
PROPOSED MERGER OF ROYTON & CROMPTON FAMILY PRACTICE AND THE PARKS MEDICAL PRACTICE WITHIN ROYTON HEALTH & WELLBEING CENTRE.
We write to advise of the above proposal which will enable expertise and services to be combined providing responsive, high quality general practice care for the benefit our patients.
HOW WILL THIS AFFECT ME?
Should the merger go ahead, your registration and access to general practice services will be unaffected and you will still be able to see clinicians from both practices at Royton Health and Wellbeing Centre as you would normally.
Patients from both practices would then be registered at the new combined practice known as “Royton & Crompton Family Practice” You would not need to do anything – these changes will happen automatically.
HOW DO I HAVE MY SAY ON THE PROPOSAL?
This notice forms the start of a formal consultation process where you, the patient, can provide us with your views regarding the proposed merger. You can do this by filling in the Patient Survey form, this can be obtained by clicking the link below or at Reception, and these can be handed in or emailed to:-
Please note that the merger proposal formal consultation will end on 31st January 2020.
HOW CAN I FIND OUT MORE?
- By asking at reception.
- Via posters and information in the waiting room
- Reading the FAQ's (Frequently Asked Questions) Sheet which can be obtained by using the link below or collecting from reception
WHAT HAPPENS NEXT?
Following the consultation period, the practices will submit formal application to Oldham Clinical Commissioning Group’s Primary Care Commissioning Committee. You will be informed accordingly of their decision.
The practices are proud of the personal care maintained over the years and have always appreciated the positive feedback and support received from patients. We welcome your continued support during this time of change and would like to reassure patients of our commitment to the proposed improvements.
Drs R Kohli and K Kohli
CQC Report - 29.11.2019
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.
Call 111 now if you've been:
- to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
- to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
- to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
- in close contact with someone with confirmed coronavirus
Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.
Further information is available on nhs.uk.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at Further information is available on nhs.uk.
FREE Educational Workshop
Oldham Memory Service
Making it easier for people who live with dementia to stay active and take part in leisure and community activities.
Get help to join in local social and community activities
- Get involved with activities that match interests, hobbies and goals
- Get practical help and advice for carers from dementia specialists
- Get the added reassurance of peer and carer support groups
To access the newly enhanced memory service please contact us today.
For more information
contact Mohammed Ali on 07779 986624,
or email Oldham.Dementia-Service@making space.co.uk
NAMED ACCOUNTABLE GP
The practice is required by the Government under the terms of the latest GP contract to allocate all patients a named accountable GP.
Individual patients will be informed of their named accountable GP at the first appropriate interaction with the practice.
For convenience if you have a medical card your Accountable GP will be the named doctor you are registered with. Patients registering over the last 2-3 years will not have received a medical card as these are no longer routinely sent when registering with a new GP.
However, the practice does keep a record of your registered (accountable) GP. If you wish to be told the name of your Accountable GP, please ask the receptionists when you are next in the surgery.
Please note: there is no need to telephone the practice for this information.
Where a patient expresses a preference as to which GP they have been assigned, the practice will make reasonable efforts to accommodate this request.
Having a named GP does not prevent you seeing any other doctor in the practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.