Our Mission Statement:
We aim to provide the highest quality health care available under the NHS, to all our patients with a well-trained and motivated Primary Health Care Team making it easy and convenient for our patients to access a GP or nurse when they need them. We are committed to giving you the best possible service.”
The Primary Health Care Team:
DR Rakesh Kohli M.B.B.S
DR Kirti Kohli M.B.B.S, M.R.C.G.P
Sister Patricai Ackrill
Health Care Assistant:
The Reception team man the Practice Reception areas in the surgeries, arrange various appointments, produce patient repeat prescriptions, pass information to patients (such as blood results), explain our services and answer the telephone lines.
The Secretary Vanessa Marr is also able to answer patients enquiries concerning communications between the practice and other agencies, e.g. Hospitals.
Our Administrative Team Ruth Hicklin and Julie Maloney and the team are responsible for updating and summarising patients’ medical records, organising the appointment system on the computer and undertaking regular audits of our achievements, operating a recall system for patients when appropriate.
Each team has a full knowledge of the services the practice has to offer.
Our dedicated team are here to treat those minor ailments that occur as well as specialist management of long term conditions and clinics covering a wide range of healthcare issues. The technology also means that you can do a lot of things from the comfort of your home, such as ordering a repeat prescription, make an appointment or cancel an appointment and .participating in the online surveys.
We also have a text message reminder service for the patients up and coming appointments.