The Parks Medical Practice - The clinics and other services offered by our doctors surgery

Noticeboard

PLEASE NOTE THE PRACTICE IS NOW ROTYON & COMPTON FAMILY PRACTCE PLEASE US THE TELEPHONE NO.: 0161 357 2315

ON-LINE PATIENT SERVICES

We would like to thank you for your patience during the merger and the problems we have been experiencing with the phone lines.

If any Patients previously registered for the Patient On-Line Services are unable to gain access please Email: OLDCCG.patientcontact@nhs.net . Patients from The Parks Medical Practice who use the NHS App are being advised to re-register the service for use at Royton & Crompton Family Practice.

We apologise for any inconvenience.

PATIENTS ATTENDING FOR APPOINTMENTS AT THE PRACTICE

We are still operating a telephone triage appointment system only and patients should only attend the surgery if they have a pre-arranged appointment. Where patients have been advised to attend the surgery they should follow infection control guidance, use hand sanitiser provided and adhere to social distancing to minimise the risk of Covid-19.

PLEASE WEAR A FACE COVERING IF YOU HAVE TO VISIT THE PRACTICE

Unless advised otherwise by a GP or Clinician, patients who have been asked to attend a Face to Face appointment should bring their own face covering; this can be a face mask or a scarf. It should be applied before entering the building and worn at all times while in the building and only removed if to do so by a GP or another Clinician during your consultation.

Please do not attend your appointment if you are unwell or you or any member of your household are suffering from symptoms associated with Covid-19, you should contact the surgery by telephone to re-arrange your appointment.

If you need to order your prescription where possible please order on-line, if you do not have on-line access you can contact the surgery to register for this. You can also ask your nominated pharmacy to order your prescription on your behalf. Otherwise contact the surgery by telephone, wherever possible do not visit the surgery.

For Advice for Parents during Coronavirus use link below:

Advice for Parents during Coronavirus

FOR MORE CORONAVIRUS INFOMATION PLEASE SEE HOME PAGE

The Parks Medical Practice would like to thank Carl Foster of All Building Services for the donation of PPE Visors. It was very much appreciated.

Mission Statement

Partners in care

Enchanced Services

CQC Patient Information

Duty of Candour

Our Mission Statement:

We aim to provide the highest quality health care available under the NHS, to all our patients with a well-trained and motivated Primary Health Care Team making it easy and convenient for our patients to access a GP or nurse when they need them. We are committed to giving you the best possible service.”

The Primary Health Care Team:

The Doctors:

DR Rakesh Kohli M.B.B.S

DR Kirti Kohli M.B.B.S, M.R.C.G.P

Practice Nurses:

Sister Patricai Ackrill

Health Care Assistant:

Adele Mills

Practice Manager:

Catherine Cenci

Business Manager:

Aditya Kohli

Practice Staff:

The Reception team man the Practice Reception areas in the surgeries, arrange various appointments, produce patient repeat prescriptions, pass information to patients (such as blood results), explain our services and answer the telephone lines.

The Secretary Vanessa Marr is also able to answer patients enquiries concerning communications between the practice and other agencies, e.g. Hospitals.

Our Administrative Team Ruth Hicklin and Julie Maloney and the team are responsible for updating and summarising patients’ medical records, organising the appointment system on the computer and undertaking regular audits of our achievements, operating a recall system for patients when appropriate.

Each team has a full knowledge of the services the practice has to offer.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as specialist management of long term conditions and clinics covering a wide range of healthcare issues. The technology also means that you can do a lot of things from the comfort of your home, such as ordering a repeat prescription, make an appointment or cancel an appointment and .participating in the online surveys.

We also have a text message reminder service for the patients up and coming appointments.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our patient participation group exists that the patients’ needs and the service the practice offers are also heading the in same direction .

Access

Anyone with a disability or who finds it difficult to access the branch surgery (164 Trent Road, High Crompton) is advised to attend the Royton Surgery. If a patient requires any assistance to access the building or its services they will be able to telephone us and the staff will be more than happy to help.

All members of staff are happy to assist with any queries the patients may have.

Our Services

The PMS services provided by our GP’s are defined under the Standard Personal Medical Services Contract. These services are mainly split into three groups: